Privacy Policy

Privacy Policy

Last updated: April 17, 2026

Bedford Plaza Hotel - Boston ("we," "us," or "our") operates the website bedfordplazahotel.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a reservation with us.

By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you interact with our Site, you may provide personal information including:

- Name, email address, phone number, and mailing address (when making a reservation or inquiry)

- Payment information (processed securely through our third-party booking platform, Cloudbeds)

- Any information you submit through our contact form

Automatically Collected Information

When you visit our Site, we may automatically collect:

- Browser type and version

- Operating system

- IP address

- Pages visited and time spent on those pages

- Referring website addresses

Cookies and Tracking Technologies

Our Site uses cookies — small data files placed on your device — to analyze website traffic and optimize your browsing experience. Cookies help us understand how visitors interact with our Site so we can improve it.

You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site.

How We Use Your Information

We use the information we collect to:

- Process and manage hotel reservations

- Respond to your inquiries and requests

- Send you booking confirmations and related communications

- Improve our Site, services, and guest experience

- Analyze website usage and trends

- Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

- Cloudbeds (our reservation and booking management platform) to process reservations

- Service providers who assist us in operating the Site and conducting our business

- Law enforcement or regulatory authorities when required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites, including our booking platform, social media pages, and local attractions. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Request correction or deletion of your personal information

- Opt out of marketing communications

- Request that we restrict the processing of your data

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Bedford Plaza Hotel - Boston

340 Great Road

Bedford, MA 01730 USA

Phone: (781) 275-6700

Fax: (781) 275-3011

Email: info@BedfordPlazaHotel.com